Funeral Homes, Shrimp Farms and Unpaid Invoices: Where AI Agents Are Really Working
Forbes has listed twenty AI agents doing real work: a funeral home’s after-hours calls, shrimp farms, unpaid invoices. What they tell us, and what to do this week.
She Is Not the Person She Is Before She Walks In
Record crowds filled the MCG while malls fill with people who will not buy. Same instinct, opposite outcomes, and small retailers are the ones paying for it.
The Class of 2030 Hasn’t Started
Australian trade apprenticeship commencements fell for a third year while completions hit records. Only one of those numbers tells you anything about 2030.
The Room Already Knew
Three tasks, four options, four minutes. A room of mortgage brokers sorted their own work into human, machine, AI and combination and got all three right. The question almost nobody is asking, and the free tool that answers it.
I Was Wrong About the Middle
A permit clerk in Washington DC decided last month that part of the public footpath now belongs to a commercial robot fleet. Nobody voted on it. No board paper was written. No strategy session preceded it. A clerk, doing a job, processed a form, and the street changed. I want to sit on that clerk […]
The Leadership Pipeline Isn’t Broken. We Deleted It.
We automated entry-level work and eliminated middle management in the same window. In doing so, we deleted the corporate classroom and the teacher. Here’s what arrives next, and why the organisations that feel most efficient right now may be the least prepared for 2029.
