The Room Already Knew
Three tasks, four options, four minutes. A room of mortgage brokers sorted their own work into human, machine, AI and combination and got all three right. The question almost nobody is asking, and the free tool that answers it.
I Was Wrong About the Middle
A permit clerk in Washington DC decided last month that part of the public footpath now belongs to a commercial robot fleet. Nobody voted on it. No board paper was written. No strategy session preceded it. A clerk, doing a job, processed a form, and the street changed. I want to sit on that clerk […]
The Leadership Pipeline Isn’t Broken. We Deleted It.
We automated entry-level work and eliminated middle management in the same window. In doing so, we deleted the corporate classroom and the teacher. Here’s what arrives next, and why the organisations that feel most efficient right now may be the least prepared for 2029.
What’s Actually Happening When AI Arrives at Your Organisation
The first-order effect is always visible. You announce the adoption. You deploy the tool. The headlines talk about the efficiency gain. The quarterly numbers improve. But the ripple effects are what nobody talks about. I was on Curtin FM with Jenny Seaton last week talking about this. What happens in organisations when AI arrives isn’t […]
In 2019 I Said Human First. Organisations Heard ‘Efficient Last.’
In 2019, I dedicated a year’s speaking to rehumanising technology and putting humans first. In 2026, organisations are eliminating the management layer that was supposed to make Human First real. The leadership pipeline consequences are arriving now.
The Checking Tax
77% of leaders spend nearly as long verifying AI outputs as generating them. The Checking Tax is the invisible cost in every AI business case — and Decision Trust Zones is the governance fix that closes the gap.
