Where Does a Business Learn Now?
AI is thinning the junior rung and the middle-manager rung at the same time. So where does a business learn its judgement now, and who’s going to pay for it?
I Was Wrong About the Middle
A permit clerk in Washington DC decided last month that part of the public footpath now belongs to a commercial robot fleet. Nobody voted on it. No board paper was written. No strategy session preceded it. A clerk, doing a job, processed a form, and the street changed. I want to sit on that clerk […]
In 2019 I Said Human First. Organisations Heard ‘Efficient Last.’
In 2019, I dedicated a year’s speaking to rehumanising technology and putting humans first. In 2026, organisations are eliminating the management layer that was supposed to make Human First real. The leadership pipeline consequences are arriving now.
