The Room Already Knew
Three tasks, four options, four minutes. A room of mortgage brokers sorted their own work into human, machine, AI and combination and got all three right. The question almost nobody is asking, and the free tool that answers it.
Three tasks, four options, four minutes. A room of mortgage brokers sorted their own work into human, machine, AI and combination and got all three right. The question almost nobody is asking, and the free tool that answers it.
In 2019, I dedicated a year’s speaking to rehumanising technology and putting humans first. In 2026, organisations are eliminating the management layer that was supposed to make Human First real. The leadership pipeline consequences are arriving now.
When every organisation improves in the same direction, the second and third order consequences aren’t growth. They’re narrowing.
Most organisations are approaching AI adoption backwards, automating first and asking the strategic question later. The HUMAND framework is the tool for asking it right.
In 2016 in Perth I said it was never humans versus machines. Ten years later, the machines arrived on schedule. The human wisdom layer did not. This is what I heard in a Brisbane boardroom last week, and why the gap between the machine curve and the wisdom curve is where AI ROI goes to die.