To survive as a retailer, the only thing you need to do is… / ABC Far North
I’ve been bombarded with client and media requests in the last few weeks all asking about the Future of Australian Retail and what might happen in a post-Amazon world. First advice, take a deep breath and calm down. Second, think back to the hysteria of 2008 / 2009 when online shopping first hit Australia and […]
Retail spending changes as we increasingly value the social experience / The New Daily
on the eve of my heading off overseas to deliver a Future of Retail keynote to one of the world’s largest FMCG brands, David Ross of the New Daily and I caught up to have a look at Australia’s retail scene past, present and future… It’s not news to anyone that Australians love to shop […]
Amazon Go – but what about the people? / Radio HK3
Online and physical #retailers have finally kissed and made up / Hong Kong Radio 3, ABC Far North, Austereo
HK3’s Phil Whelan’s comment “everything old is new again” strikes a chord as we catch up for our weekly on air chat, this week to explore why online retail giants like Amazon are experimenting with opening physical bricks and mortar store and it all comes down to maturity and you can’t keep a good topic […]
More brands could follow Dick Smith into oblivion / The New Daily
There is a long list of household names that have vacated the retail world. Dick Smith and Masters are now on the list and others are likely to follow. New retailers are pushing out more familiar names. More household names could be set to disappear into Australian retailing history following the demise of Dick Smith this […]