Before Branding, Retail Was Personal. AI Is Taking Us Back.

April 27, 2026

Before Branding, Retail Was Personal. AI Is Taking Us Back.

retail consulting, Strategic Foresight, boardroom strategy, personalisation at scale, Digital Transformation, future of retail, CEO Insights, agentic AI, hyper personalisation, executive leadership, retail leadership, future of business, leadership strategy, AI in retail, trust economy, retail strategy, personalised retail, consumer behaviour, innovation strategy, retail innovation, Morris Misel, customer experience strategy, retail transformation, Business Strategy, foresight strategist, future of shopping, Keynote Speaker, HUMAND, CX strategy, Decision Making, human machine AI Horizon Trends, Retail, Leadership

Before branding, retail was personal. Now AI is making it possible again at scale. Morris Misel explores how personalised retail, agentic AI and changing customer expectations are reshaping strategy, leadership and the future of retail.

The Future of Retail Is Not Shopping. It’s Authorisation.

April 22, 2026

The Future of Retail Is Not Shopping. It’s Authorisation.

Decision Making, boardroom strategy, Strategic Foresight, agentic AI, future of retail, Digital Transformation, retail leadership, future of business, CEO Insights, AI in retail, trust economy, executive leadership, personalised retail, customer experience, leadership strategy, retail innovation, retail trends, retail strategy, retail transformation, consumer behaviour, innovation leadership, future of shopping, Morris Misel, foresight strategist, CX strategy, Business Strategy, HUMAND, decision economy, Keynote Speaker, human machine AI Uncategorized

Retail is no longer about giving customers more choice. It’s about earning the right to decide on their behalf. Morris Misel explores the shift to authorisation, AI-driven retail, and what it means for leaders navigating the future of customer experience.

Tag Archives: AI in retail

Before Branding, Retail Was Personal. AI Is Taking Us Back.

The Future of Retail Is Not Shopping. It’s Authorisation.